SUPPORT · HELP CENTER
How can we help?
Welcome to Webotee support. Start with the quickstart for your workspace type, scan the FAQ, or drop us a message below.
GETTING STARTED
FREQUENTLY ASKED
SEE ALL →Where does your data come from?
We monitor the Amazon Buy Box across the BSR top-1.5M daily, cross-referenced with Walmart US. Full methodology is on the Data Methodology page.
How fresh is the buybox data?
Daily refresh at 02:00 UTC. Priority-queue ASINs refresh on a tier-based window for faster coverage.
Can I export data?
CSV, XLSX, PDF, and JSON per tier. API access on Scout + Protect and above. Export limits vary by subscription tier.
CONTACT US
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We typically reply within one business day.
Or reach us directly at support@webotee.com