SUPPORT · HELP CENTER
How can we help?
Welcome to Webotee support. Start with the quickstart for your workspace type, scan the FAQ, or drop us a message below.
GETTING STARTED
QUICKSTART
Brand Protection
Monitor unauthorized sellers, enforce MAP, spot distribution gaps before they spread.
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QUICKSTART
Competitive Intelligence
See what brands your competing sellers carry. Track their portfolio changes and find your edge.
READ GUIDE →
QUICKSTART
Seller Sourcing
Find brand partners, track partnership openings, validate sourcing opportunities.
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FREQUENTLY ASKED
SEE ALL →Where does your data come from?
We monitor the Amazon Buy Box across the BSR top-1.5M daily, cross-referenced with Walmart US. Full methodology is on the Data Methodology page.
How fresh is the buybox data?
Daily refresh at 02:00 UTC. Priority-queue ASINs refresh on a tier-based window for faster coverage.
Can I export data?
CSV, XLSX, PDF, and JSON per tier. API access on Scout + Protect and above. Export limits vary by subscription tier.
CONTACT US
Send us a message
We typically reply within one business day.
Or reach us directly at support@webotee.com